Support
Got stuck in the middle of a project or have a question for fellow IoT developers? Get unstuck leveraging our support services.
Knowledge at Your Fingertips
Beyond the Developer Portal, PTC offers an array of support and training services for ThingWorx, Vuforia, and other PTC products. Find the support that’s right for you.
eSupport
Visit ThingWorx eSupport Portal for technical, licensing or contract issues as well as many other support services.
Online Success Guide
One-stop location to get onboarded and help achieve value through guidance, recommended training, expert sessions and other services.
PTC University
Get access to hands-on IoT training with ThingWorx for your entire team through PTCU's new enterprise program
Ask Kaya
Do you have feedback on ThingWorx or questions about what's coming next? Reach out to Kaya! A member of the product management team, Kaya can provide sneak peeks of upcoming features, highlight helpful how-to resources and share first-hand insights directly from product experts and creators to enhance your user experience and help you get the most out of ThingWorx.