Service teams are under constant pressure to reduce the cost of service delivery while keeping customer satisfaction levels and net promoter scores high. This requires better and more timely data about the condition and performance of products deployed to the field so that issues can be detected early and rectified remotely where possible, eliminating truck rolls. When on-site work is required, real-time data helps to minimize the impact on customers—enabling high first-time-fix rates and lowering mean-time-to-repair. ThingWorx apps for Service are pre-built solutions that get you up and runnings that you and your customers get the benefits of connecting the field service team to your products and your products, as soon as possible.